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Terms & Conditions

1. Applicability

The general conditions below are applicable to all offers, tenders, order acknowledgments, confirmations, bids and agreements awarded. Any agreements deviating from these general conditions are only binding on LB-acoustics Messgeräte GmbH if they have been expressly confirmed in writing. General conditions for purchases of any customer are not applicable unless these are expressly confirmed in writing by LB-acoustics Messgeräte GmbH. Once a customer has been advised of the existence of these general conditions, any sub- sequent agreements between the customer and LB-acoustics Messgeräte GmbH are deemed to be agreed upon under these general conditions. If any of the provisions in these general terms and conditions are rendered null and void, this will not affect the other provisions which will remain in force.

2. Offers

All our offers are free of any obligations on our part, unless expressly stated otherwise in writing. All commitments and consents need to be confirmed in writing by LB-acoustics Messgeräte GmbH. Samples shown or given of models are for indication purposes only, without the need for the goods actually delivered to be in conformity with these samples, either in form or shape.

3. Pricing

Unless otherwise agreed in writing, all prices are exclusive of value added tax (VAT). If the VAT number of the customer is not known and after being specifically requested by LB-acoustics Messgeräte GmbH have not been advised, LB-acoustics Messgeräte GmbH retains the right to charge VAT. Deviations of any offers already made are only binding on LB-acoustics Messgeräte GmbH, when these have been confirmed in writing by LB-acoustics Messgeräte GmbH. The indicated price is based on the purchase prices and other costs prevailing at the date of quotation. Any costs for installation, construction and other costs to be made in con- nection with the delivery are not included in the quoted price.

4. Delivery/Date of Delivery

The indications for delivery dates in offers, confirmations and/or agree- ments are being made in good faith and will be taken into account as much as possible but are not binding. In case of delay (or inability to ad- here to) in delivery date, LB-acoustics Messgeräte GmbH will contact the customer. Delivery after the agreed date does not entitle the customer to the right to any claim for damages in whatever form nor to refuse to accept the delivery of or to cancellation of the agreement nor to defer partially or entirely his obligations in conformity with the agreement. Delivery of any products will be made free ex-store. Irrespective of the agreed manner of delivery, all goods to be delivered are, from the moment of dispatch from the store of LB-acoustics Messgeräte GmbH, for account and risk of the customer, even if, at the time of dispatch by transporter, a declaration on the letter of freight requires that all damages during transport is for account of the sender.

5. Preservation of Ownership/Intellectual property right

Until the time that the customer has fulfilled his obligations for payment and any other obligations under the agreement, the goods delivered re- main the property of LB-acoustics Messgeräte GmbH. If the customer is in breach of the obligations, LB-acoustics Messgeräte GmbH is entitled to reclaim the goods for account of the other party from the place where they are. The other party herewith irrevocably empowers LB-acoustics Messgeräte GmbH to exercise the above right. LB-acoustics Messgeräte GmbH retains all rights and industrial property rights regarding the goods delivered, including the designs, sketches, models, instructions for use and manuals. The contacting party agrees to refrain from the coping either by themselves or by others and to use the knowledge and data included in these documents or otherwise advised to them, only for the normal own usage of the goods delivered and not to divulge this knowledge and these data to third parties. A breach of the above condition is a penalty (or: a fine) of € 100.000.- for each violation of these terms and does not diminish in any way all other rights of the delivering party to demand compliance, dissolution and complete indemnification and so forth.

6. Payment

Unless otherwise agreed, payments will have to be made in advance, to an account advised by LB-acoustics Messgeräte GmbH and without any deduction or other offsetting arrangement. If payment is not made in advance, the customer is deemed to be in violation of the agreement, and LB-acoustics Messgeräte GmbH is entitled to a compensation of interest at the rate of 1.5% per month from the due date of payment, without having to give any prior notice of this breach of agreement. All costs reasonably made, both judicial and extra-judicial, are for account of the customer who is in breach of the agreement.

7. Warranty

Any warranty only covers deficiencies, to the extent that those are not excluded, which occur within one year from the date of the invoice. Any claims on the basis of this warranty are to be promptly, but in any case, within 7 days after the deficiency has been discovered, advised in writing by registered mail to LB-acoustics Messgeräte GmbH. In case of exceeding this due date for giving advice, all warantees on the part of LB-acoustics Messgeräte GmbH become invalid. Any malfunctions, which are the consequence of incorrect use, or any use for purposes other than for which the products are intended, or which are the consequences of inadequate maintenance are excluded from this warranty. The warranty includes any malfunctions of the product which has been delivered which become apparent will be re- paired by LB-acoustics Messgeräte GmbH or the product will be replaced by an equivalent product, this at the judgement of LB-acoustics Messgeräte GmbH

8. Liability

LB-acoustics Messgeräte GmbH does not take any responsibility for any damage occurring either directly or indirectly after delivery, either to the customer or to property of the customer or to third parties or damage to the property of third parties. The customer herewith exempts LB-acoustics Messgeräte GmbH from any liability against any claims by either himself or third parties in case of any such damage. In case, notwithstanding the restrictions of responsibility contained in this section, any liability exists against LB-acoustics Messgeräte GmbH, this liability shall not in any case exceed the total value of the product ordered and delivered.

9. Force Majeure

In case of force majeure or similar circumstances of such nature, which causes that compliance by either party with the terms of this agreement cannot reasonably be required, the execution of the order will be deferred to both parties. If such deference lasts longer than 3 months, both parties have the right to terminate the agreement in writing by registered mail.

10. Governing law and competent jurisdiction

Austrian law governs all agreements between LB-acoustics Messgeräte GmbH and the other party. The Court of Vienna, Austria, will have exclusive jurisdiction to hear any dispute arising under these Conditions and all orders, acceptances and agreements.

11. Right of Recession

The requested product will be manufactured after order and pre-payment specific on demand. April 2018

Privacy Policy

1. Data Protection

The protection of your personal data is of special concern to us. We process your data solely based on legal regulations (DSGVO). In this data protection information we inform you about the most important aspects in the context of our website

2. Concerning Google analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”: text files that are saved on your computer and allow analysis of your usage of the website. The information generated by the cookie about your usage of this website (including your IP address) is communicated to a Google server in the USA and saved there. Google will use this information to evaluate your usage of the website, to compile reports about the website activities for the website operator and to provide other services associated with the website usage and internet usage. If necessary, Google will also communicate this information to third parties if required by law or if third parties process these data on behalf of Google. Under no circumstances will Google associate your IP address with other data saved by Google. You can prevent the installation of cookies by adjusting your browser software accordingly; however, we would point out that you might be unable to use all the functions of this website in this case. By using this website, you declare your consent to the processing of the data collected  about you by Google in the manner described above and for the purpose specified above.

3. Newsletter

You have the opportunity to subscribe to our newsletter via our website. For this we need your email address, name, company name and your declaration that you agree with the subscription to the newsletter. Registration for the newsletter is via a double opt-in procedure which means that after signing up for the newsletter you will receive an email confirming the registration via a link. You can cancel the subscription to the newsletter at any time. Each newsletter email contains a link to unsubscribe from the newsletter. You can also send a cancellation to the following e-mail address: office@lb-acoustics.at. We will immediately delete your data in connection with the newsletter dispatch.